Note: this document is written in plain language as a starting point and should be reviewed by a qualified legal professional before it is relied upon.
This policy explains what information TRIO Marketers ("we", "us") collects when you use triomarketersofficial.com, why we collect it, and the choices you have.
What we collect
- Consultation form: business name, contact person name, WhatsApp number, email address, service required, estimated budget, timeline and your message.
- Free social media audit form: business name, social media and website links, industry, city, who handles your social media, budget range, challenges, goals, previous ad experience, full name, phone / WhatsApp number and optional email.
- Analytics (only if you accept cookies): pages visited, approximate location, device and browser type, and clicks on WhatsApp and phone links, collected through Google Analytics.
- Security data: a one-way hashed version of your IP address, used briefly to prevent spam and repeated submissions, and a Cloudflare Turnstile check that confirms you are human.
Why we collect it
- To reply to your enquiry and prepare a proposal or audit.
- To understand which pages are useful and improve the website (analytics, with consent only).
- To protect our forms from spam and abuse.
Cookies
We use one small item in your browser's local storage to remember your cookie choice. Google Analytics cookies are only set if you click "Accept". If you decline, no analytics scripts are loaded. You can change your choice at any time: .
How long we keep it
Enquiry and audit submissions are kept for up to 24 months so we can follow up and keep a record of our conversations, unless you ask us to delete them sooner. Hashed security records are deleted within 30 days. Google Analytics data is retained according to the retention setting in our Google Analytics account (14 months by default).
Who we share it with
- Supabase (through Lovable Cloud) — securely stores form submissions.
- Google Analytics — website usage statistics, only with your consent.
- Cloudflare — hosting and the Turnstile anti-spam check.
- WhatsApp (Meta) — if you choose to message us on WhatsApp, that conversation is handled under WhatsApp's own privacy policy.
We do not sell your personal information.
Your rights
You can ask us to see the information we hold about you, correct it, or delete it. You can also withdraw analytics consent at any time using cookie settings.
Contact
For any privacy question or request, email triomarketers.offical@gmail.com or write to us at Peshawar Road, Rawalpindi, Pakistan, 46000.